Customer Travel App Manual

Customer Travel App Manual

TRAVEL APP

Customer Travel App Manual

We have prepared an operating manual for all end customers, in which we let you know all the features and functions of our Travel App.

It will provide all customers with the most essential functions for their trips, from their routes, including all known points of interest.

You will have available all the necessary documents for your trip, divided by days, so that you can locate them more quickly and easily. Among other options that we will explain in our operation manual.

Customer Travel App Manual: Download and Access

To download the Travel App, there are two options: the end customer can download it through our website and download it. Another option is through an e-mail invitation. All customers will receive an email from the agencies in which they will be able to download and install the app on their cell phone.

Once the Travel App has been downloaded and installed, customers will be able to access it.

To log in: enter the e-mail address added in the client’s profile, then the password assigned to the user. Then click on «LOG IN».

Customer Travel App Manual: Customer Options

Once inside our Travel App, we will be able to see different options. All of them are very important and we must know them perfectly to use them during our trip: Next we will explain in detail what you will be able to get and how to use the different options:

Routes and Points of Interest

By selecting the first option: «Routes and Points of Interest»; you will then be able to see the different destinations created by the agency. In which you can enter and see the itineraries available for that destination. Once inside the selected destination we will see the following options, where you can see the different routes and the main points of interest.

Itineraries

Once the destination is selected, we will be able to see all the different itineraries created by the agency. We will see the name of the trip, a short description of the trip and the number of routes added to the trip.

Routes

Once the itinerary is selected, we will then see all the routes that it contains and that have been created by the agency. We will also see the names of the routes, along with a description and points of interest.

Points of Interest

When selecting our route we will be able to see the different points of interest of this route. Each point of interest has a brief description. Within this option we can enter the «Start Route» option.

Start Route

Once we have done all the steps, from selecting our destination, choose the itinerary of our trip, select the route and see the points of interest in this, we proceed to click on the «Start Route» button, then we can see on the google map where the points of interest are located.

Travel Documents

In this option of our Travel App we will be able to see all the necessary documentation for our trip, when entering the option we will see our trip, it is there where the documents are divided depending on the day, in this way we will have available day by day the documentation that is required, it is even possible to download them.

How to view Travel Documents?

To view the travel documents, day by day, it is important to follow the steps below:

Customer Travel App Manual: Days

After following the path «Travel Documents – Our trip», we will see the window «Days», there we will have all the days of our trip, each one with the required documentation for each day.

Customer Travel App Manual: Documents

On each of the days we select, we will be able to see the documents that will be used on that day. For example: Day 1: Lodging vouchers, transfers to the hotel, entrance fees to the park or any attraction, etc.

Customer Travel App Manual: Download

Whenever the documents are used, if you wish, you can proceed to download the files, in the upper right part, you will find the option to download all the documents.

Customer Travel App Manual: Saved Routes and Profile Data

These last two options are very important, as they allow you to customize your app a bit, we explain how:

Saved Routes

The «Saved Routes» option allows users to view all previously saved routes for later use and faster access.

Profile Data

In the «Profile Data» option, users will be able to update all their data: Name, Last Name, Phone Number. In this same option you can access our website through the links: Who we are and Operating Manual.

Adventure Team

For over 55 years, New York Tours has been the leader in guided sightseeing and exploration tours of NYC and surrounding areas.

Wendy Applegate

Tour Guide
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Travis Cook

Culinary Expert
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Justin Case

Tour Guide
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Jonas Taylor

Cruise Captain
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Rachel Smith

Tour Guide
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Careers With Us

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